An umbrella company is a company that provides contractors and freelancers with a range of services, including payroll, tax, and National Insurance. An FCSA member is an Umbrella company that has been accredited by the FCSA.
FCSA members must meet a rigorous set of standards, these standards ensure best practices and legal and ethical compliance. If an FCSA Accredited Member fails to comply with the rules, their membership may be suspended or terminated and they may face financial penalties. Our team collaborates with the company to address their non-compliance and develop a plan for improvement.
If a contractor is dissatisfied with the service they’ve received from a Member, there’s a solution. They can voice their concerns and lodge a complaint. Our FCSA whistleblowing hotline and email offer a safe space for contractors to report issues. We take these matters seriously and address them transparently.
The re-assessment process typically takes approximately 4 months. This comprehensive evaluation ensures that your continued membership or certification meets the required compliance standards.
